At Scoop of Jewels, we do not offer refunds or exchanges for opened products. However, we handle replacements on a case-by-case basis and strive to assist our customers to the best of our ability.
We will consider genuine cases of:
* Damaged products
* Missing items
* Incorrect product deliveries
Important: Customers must report such issues within 12 hours of receiving their order.
To request a replacement, a clear, continuous unboxing video (from the start, showing the unopened package without any pauses, cuts, or edits) is mandatory. This video must be submitted within the 12-hour window.
Complaints submitted after 12 hours will not be entertained.
Cancellation Policy
Orders placed on this website cannot be canceled, and no refunds will be issued once an order has been successfully placed.
For any questions or concerns, please contact us at scoopofjewels@gmail.com
Bloom Gold Tulip Pendant Necklace Where elegance meets meaning.Delicate, refined, and deeply symbolic — the Bloom Gold Tulip Pendant is crafted to celebrate growth, love, and new beginnings. This beautiful piece features an embossed tulip on a polished, irregular gold base, combining minimal aesthetics...
Celebrate love with this stunning couple bracelet set featuring a magnetic heart charm that clicks together when you’re close. Handcrafted with elegant beads, gold accents, and adjustable knots, it’s the perfect symbol of your everlasting bond. 💌 Reasons to Love: ❤️ Magnetic Heart...
Eternal Bond Couple Bracelets Celebrate love with matching minimalist bracelets in silver & golden that symbolise an unbreakable connection. Reasons to Love A Symbol of Us – Two bracelets, one bond. Timeless & Minimal – Silver and gold tones for everyday elegance. Durable Quality...
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